About Us

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Let Gold Shield Put Your Mind at Ease!

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In 2007, Gold Shield Services Inc was born on a set of principles. We wanted to provide great service at fair prices, while still taking the best care possible of our employees. Happy, well-trained and supported technicians meant quality service that exceeded expectations every time. That’s how we started, and we’re not changing any time soon.

  • Our services are backed by an unbeatable 100% satisfaction guarantee.
  • We have an unwavering commitment to this community.
  • We’re family-owned and operated.

The Gold Shield promise is about setting a high bar for customer satisfaction, and working as hard as we can to surpass it.

It’s time to call us for service with Quality and Integrity.

Our Reputation Is on the Line

We have a reputation in the Northwest and West suburbs of Chicago, IL area for quality workmanship in all areas where we provide services. Our minimum amount of experience a staff member has is 12 years in the industry, so we’re absolutely confident in our ability to provide repairs, installations, and replacement services that exceed what customers are used to.

We aim to get a job done the first time, regardless of how complicated or difficult the work might seem. As long as we have the right equipment, training, and dedicated staff members, we believe that any job is doable. Call us today to work with the best professionals available.

Gold Shield Services Inc Terms & Conditions

 

• GSS jobs are to be paid upon completion unless specified otherwise.
• If the bill is not paid on time Gold Shield Services has a right to charge the customer a late fee of 3% per month
on the outstanding balance plus all the attorney and court fees.
• A $50.00 service charge will be assessed for returned checks.

Gold Shield Services Warranty Terms & Conditions

1. Equipment Warranty
All equipment installed by the Gold Shield Services (Company) is covered by the respective manufacturer’s warranty. Details regarding the manufacturer’s warranty, including terms, conditions, and duration, are provided in the equipment’s user manual. Customers are encouraged to refer to the manufacturer’s documentation for specific warranty information and registration procedures.

2. Customer Responsibility for Extended Warranty Registration
It is the responsibility of the customer to register their new equipment for the extended warranty offered by the manufacturer. This registration must be completed within 60 days of installation to qualify for the extended warranty coverage. Failure to register the equipment within this timeframe may result in a loss of extended warranty benefits. Customers should refer to the equipment’s user manual for specific instructions on how to register their products to ensure warranty coverage is secured.

3. Warranty Coverage
Company warranty covers defects in materials and workmanship in the heating, ventilation, and air conditioning (HVAC) systems installed by Gold Shield Services (“Company”) at the installation address specified in the customer’s invoice. This warranty extends only to the original purchaser of the HVAC system.

2. Warranty Period
The warranty period begins on the date of installation and continues for a period of specified in the invoice unless otherwise specified in the invoice.

3. What the Warranty Covers
The Company will repair or replace, at its option, any parts of the HVAC system that prove to be defective in materials or workmanship under normal use during the warranty period. Replacement parts may be new or refurbished, at the discretion of the Company.

4. What the Warranty Does Not Cover
The warranty does not cover:
– Normal wear and tear.
– Damage caused by misuse, neglect, accidents, alterations, improper installation, or non-compliance with the instructions provided by the manufacturer.
– Damage or failures resulting from unauthorized service or the use of non-approved accessories or parts.
– Consumable items such as filters or fuses.
– Costs associated with the transport of the system to and from the service center.

5. Exclusion of Acts of God
This warranty does not cover any damages resulting from acts of God or nature-related incidents, including but not limited to, earthquakes, hurricanes, tornadoes, floods, lightning, and other natural disasters. Such events are beyond the control of the Company, and therefore, the Company cannot be held liable for any damages to the HVAC systems that occur as a result of these conditions.

6. Requirement for Routine Maintenance
To maintain the validity of this warranty, the customer must provide proof of routine maintenance as recommended by both the manufacturer and Company. Routine maintenance must be performed in accordance with the guidelines specified in the equipment’s user manual and any additional recommendations provided by Company at the time of installation. Failure to adhere to these maintenance guidelines may result in the voiding of this warranty.

7. Warranty Claims
To make a warranty claim, the customer must notify the Company of the defect within the warranty period, provide proof of purchase, and allow the Company to inspect the system if requested. All claims should be directed to the Company’s customer service department.

8. Limitations of Liability
The Company’s liability under this warranty is limited to repairing or replacing defective parts as described above. The Company is not liable for indirect, incidental, or consequential damages in connection with the use of the HVAC systems.

8. Governing Law
This warranty shall be governed by and construed in accordance with the laws of the State of Illinois.

9. Severability
If any provision of this warranty is judged to be illegal, invalid, or otherwise unenforceable, that provision shall be severed and the rest of the warranty shall remain in effect.

10. No Other Warranties
No employee or representative of the Company is authorized to make any warranty that is different from or in addition to this written warranty.

11. Modification of Warranty
No modification of this warranty shall be effective unless it is in writing and signed by an authorized representative of the Company.

12. Invoice Signature Requirement
For all services rendered and products installed, it is mandatory that the customer sign the invoice provided by Company Name. The signature on the invoice acknowledges the receipt of services or products as described, confirms the completion of work to the customer’s satisfaction, and serves as a validation of the transaction. Failure to sign the invoice may affect the terms of the warranty and the provision of future services.

Gold Shield Service Terms and Conditions for Signed Estimate (Proposal)

1. Proposal Validity
This proposal is valid for 30 days (unless specified otherwise) from the date issued and is subject to change or withdrawal by Gold Shield Services (Company) without notice after this period.

2. Acceptance of Proposal
Acceptance by the client must be confirmed in writing. The signing of this estimate/proposal by the client or an authorized representative constitutes a binding agreement between the client and the Company.

3. Scope of Work
The services and products outlined in this proposal are fully described in the attached Estimate. Any modifications or additional services will require a new estimate or an amendment to this proposal, agreed upon by both parties.

4. Pricing and Payment Terms
The total cost for the work specified in this proposal is as stated in the estimate section. Payment terms shall be as specified in the estimate. Late payments may incur charges at the rate of 3% per month.

5. Client Responsibilities
The client agrees to provide all necessary access to the facilities where the work is to be performed, necessary information, and cooperation to facilitate the completion of the work. Delays in completion or additional costs due to the client’s failure to fulfill these obligations may result in adjustments to the estimated cost.

6. Cancellation
If the client cancels this agreement after acceptance, any costs already incurred by the Company at the time of cancellation will be payable by the client.

7. Warranty
All work is guaranteed to be performed in a professional manner and in accordance with industry standards. Any claims regarding defects or unsatisfactory work must be made within 30 days of completion. The Company agrees to remedy any such issues at no additional cost to the client.

8. Limitation of Liability
The Company shall not be liable for any indirect, special, or consequential damages arising out of or in connection with the performance of the work.

9. Dispute Resolution
Any disputes related to or arising from this agreement shall be resolved through mediation or, failing that, arbitration in accordance with the laws of the State of Illinois.

10. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the state of Illinois.

11. Entire Agreement
This proposal, including any attachments and subsequent amendments, constitutes the entire agreement between the parties. No other promises or agreements shall be binding unless made in writing and signed by both parties.

12. Price Adjustments for Unforeseen Circumstances

In the event of unforeseen circumstances that significantly impact the cost of labor, materials, or other resources necessary to complete the project, the Company reserves the right to adjust the price accordingly. Such circumstances may include, but are not limited to, unexpected technical difficulties, changes in market conditions, or regulatory changes. The Company will notify the client in writing of the nature of these circumstances and provide a detailed justification for any price adjustment. The client will have the option to accept the revised pricing or to cancel the project according to the cancellation terms specified in the original agreement.

 

13. Digital Approval as Binding Agreement

By pressing the “Approve” button on the digital proposal presented by the Company, the client explicitly agrees and acknowledges that this action is legally binding and holds the same legal effect as a handwritten signature. This digital approval constitutes an acceptance of all terms and conditions outlined in the proposal, including any amendments or additional documents attached thereto. The client confirms understanding and agreement to proceed with the services and payments as detailed in the proposal under the terms stipulated. The Company Name treats this digital consent with the same legal integrity and enforceability as a physical signature on a paper document.

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